Privacy Policy

Privacy Policy – Hotel Raj Mandir Jaisalmer

At Hotel Raj Mandir Jaisalmer, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details. By using our website and services, you agree to the terms outlined below.

Information We Collect

Personal Information
When you book a stay or contact us, we may collect:

• Full Name

• Email Address

• Phone Number

• Payment Details

• Residential Address

• Identification Proof (for check-in)

Non-Personal Information
We may also gather non-personal details such as:

• IP Address

• Browser Information

• Device Type

• Pages Visited

• Date and Time of Access

Log Data
When visiting our website, your browser may share log data including your IP, browser version, pages viewed, visit duration, and other technical statistics. This information helps us improve website functionality and guest experience.

How We Use Your Information

For Service Delivery

• Confirming Reservations: Processing bookings and payment handling.

• Communication: Responding to queries, booking confirmations, or service updates.

• Check-in Verification: Using ID details for guest identification as required.

For Service Improvement

• Website Optimization: Analyzing usage trends and improving user experience.

• Personalized Experience: Tailoring services based on your preferences.

Sharing of Information

Third-Party Services
We may share your details with trusted third parties for:

• Payment Processing

• IT and Security Support

• Marketing and Communication Services

All partners handle your information confidentially and solely for the purposes we specify.

Promotional Use
We work with partners like Google Ads and Meta Ads. These services may use cookies or web beacons to deliver interest-based ads. You can manage these settings through your respective accounts.

Legal Compliance
We may disclose your information if required by law or to comply with official requests from government authorities.

Data Security
We apply strong security measures including:

• Encrypted Data Transfers

• Secure Server Hosting

• Regular System Audits

While we strive for maximum security, please note that no digital system can be guaranteed 100% secure.

Cookies Policy
We use cookies to enhance your browsing experience. These small text files help track your preferences and site usage. You can control cookie settings in your browser, though disabling them may affect functionality.

Children’s Privacy
We do not knowingly collect data from children under 13 years old. If we learn that such information has been collected inadvertently, we will delete it promptly. Please contact us if you believe we hold any such information.

Your Rights
You have the right to:

• Access your personal information

• Request corrections

• Request deletion (subject to legal exceptions)

• Object to data processing

• Withdraw consent at any time

To exercise these rights, please contact us at:
info@hotelrajmandirjaisalmer.com

Policy Updates
We may update this policy periodically. Any changes will be posted on our website. Continued use of our services indicates your acceptance of these updates.

Contact Us
For any privacy-related questions or concerns, please reach out to us at:
📧 Email: info@hotelrajmandirjaisalmer.com
📞 Phone: +91-8003038599

Thank you for choosing Hotel Raj Mandir Jaisalmer. Your trust and privacy are very important to us.